Order management can be so much more than simply entering and tracking new demand. It can be one of your most important methods of raising customer service levels. When orders come in, you should be able to confidently promise availability and meet aggressive commitments. In conjunction with your Order Entry system, Adexa's Order Fulfillment solution, Precision ATP, provides real-time capable to promise (CTP) and available to promise (ATP) information while you place the order; even if only part of the order will be ready using current materials and capacity information. Most importantly, these date, schedule, and promise calculations reflect and are driven by your unique business processes and logic - not theoretical or cookie cutter assumptions.Is it true? Only Adexa analyzes inventories, capacity, and even material supply constraints to provide availability information. The benefits include improved customer response times and accurate (and aggressive) delivery dates without over committing your capacity. - Substitute components or products to increase fill rates
- Substitute components or products to meet customer orders
- Reduce turnaround time for customer inquiries and increase ATP accuracy
- Manage availability, stock-outs, partial shipments, and returns
- Stop using fixed quoted lead-times on sales orders
- Reduce or eliminate errors and inaccurate deliveries for configured products
- Reduce time needed to prepare and process sales quotations
- Reduce partial-order shipments
- Reduce customer change orders
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